Asmodai wrote:
I also sent a private message to Thomas Hoevel asking about Premium support with no response.
You sent your messages on Wednesday after the office hours (Europe). Thomas was not in the office on Thursday and Friday and didn't get your message yet.
Asmodai wrote:
I both emailed them about Premium Support and posted my question in these forums ("Radio Buttons don't work?" in this forum) and have not received a response to either.
Not many AcroForm experts in this forum and answers to AcroForm question take time.
E-mail sent Wednesday after office hours and staff cannot discuss it before Monday due to Thomas' days off.
E-mail sent from an hotmail address, no mail address given, no company name given - looks more like spam than like a serious business request.
Premium support is aimed at typical projects that run for weeks with people giving us a few days to respond.